We want you to be happy with your purchase. If something isn't right, reach out and we'll do our best to make it right.
Email us at support@openknowria.com within 7 days of your purchase with your account email and a brief description of the issue. We review every request personally.
We handle all refund requests on a case-by-case basis. Approved refunds are returned to your original payment method within 3–5 business days.
While we aim to be fair, refunds are not automatically guaranteed. We reserve the right to decline requests that appear to abuse this policy.
Email us at support@openknowria.com